People feel important and special when they are surprised. When customers are delighted, they can form a powerful and long-lasting bond with your brand. A Surprise and Delight marketing campaign is a powerful tool used to attract customers, promote loyalty, and increase customer engagement.
A Surprise and Delight marketing campaign is a powerful way to get people interested in your company. You can use it to attract customers and promote loyalty. When you surprise customers with unexpected rewards, it makes them happy. You can share this happiness by creating high-quality videos about the rewards and posting them on different channels. This will help people interact more with your company and get excited about what you offer.
A delightful surprise can make someone's day. This could be a complimentary pastry at a cafe, a free drink at a local pub, or even a free dessert from a restaurant waiter. When customers are delighted, it can help to create a powerful and long-lasting bond with your brand.
One of the most successful and recognizable Surprise & Delight video marketing campaigns has been the MasterCard® ”Priceless Surprises” campaign. MasterCard® began by connecting with members on social media and giving them surprise prizes and gifts like VIP Grammy award show tickets, special access concert tickets, and even in-person meetings with celebrities. These scenarios captured on video in real-time with real people are relevant, memorable, and exciting.
When capturing a moment of surprise or delight, it is important to connect with the audience on a personal level. This can be done by making viewers invested in the outcome of a situation and rooting for people they had not known existed two seconds ago.
Using video marketing to promote your product or service can have a lot of benefits. A well-executed surprise and delight campaign can not only increase sales in the short-term, but also create long-term brand loyalty. When used in conjunction with social media, a surprise and delight video campaign can engage customers, build your brand and eventually lead to more sales.